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How Oniri Créations Works Today: Orders, Production, and Deliveries

Since the brand was taken over by Ouros Créations, we’ve been receiving regular questions about how we operate: how to place an order, what the lead times are, how deliveries work, and why some of our policies have changed. This article is meant to explain everything, once and for all, in a clear and transparent way.

🛒 Two ways to buy from Oniri

1. The B2C site — for individual customers

👉 oniri-creations.com

You order online, we ship to you. Simple.

2. The B2B site — for professional resellers

👉 pro.oniri-creations.com

Reserved for resellers with a valid business registration number and VAT number, or any officially registered professional structure. You create an account, we validate it, and you can become an official reseller of our pieces.

📅 How does a project launch work?

When we officially announce a project — with photos, communication, and reservations opening — it means production has just started. Not before.

At that point:

• ✅ B2B clients can pre-order by paying a deposit. They reserve their quantities on the first batch.
• ❌ B2C customers cannot order yet on our website. However, they can reserve their piece to be prioritized when sales open.

Once B2B deposits have been received, production officially begins.

⚠️ Important: if we mention a project without publishing official photos (for example, the upcoming vintage licenses), it means the project is not yet in production. It may come later. We refuse to announce products 2 or 3 years in advance, as some other manufacturers do.

⏱️ Lead times: around 5 months total

Here’s the typical timeline for a statue:

• ~3 months of production at the factory (varies depending on the complexity of the piece)
• Final validation of the statue by our team before shipment
• ~2 months of maritime transport from China to our warehouses

👉 B2C sales open on our website at the moment the first container leaves China. In other words, by the time you can place an order, the product is already on its way.

For North American, South American, and Asian customers, pickup takes place directly at our facilities.

🔢 Delivery order: how does priority work?

This is probably the part that requires the most explanation, because the situation at Oniri has been unique since the takeover.

The delivery priority order is as follows:

1️⃣ Top priority: our customers since the takeover by Ouros Créations

These are the customers — both individuals and professionals — who have ordered and paid with the new team, since the brand was taken over. They are the ones concretely funding current productions, and it is thanks to them that the entire ecosystem continues to exist.

2️⃣ Next: stores paying their balance

Resellers who are paying the balance on orders originally placed with the previous Oniri team, or who place new orders, come second.

3️⃣ Lastly: legacy Oniri customers (pre-takeover)

Customers who placed orders with the former Oniri company, before the takeover by Ouros Créations, are delivered last.

Why this choice? Let’s be transparent: these orders represent a moral commitment for us, not a contractual obligation. When we took over, we could have started with a clean slate. We chose the opposite: to honor, as much as possible, the commitments made by the previous team — at a loss for Ouros Créations.

For us, it’s a matter of respect for the community that has historically supported the brand. But it requires patience: in order to keep this commitment, the new company must first be viable. Without current customers, there would be no one left to deliver to legacy customers.

⚠️ Within each category, deliveries are processed in the order of reservation. No favoritism, no hidden delays: if a batch contains 50 pieces and you are the 51st reservation in your category, you move to the next batch.

🚚 Shipping fees: why we now ask for a contribution

Faced with the explosion of logistics costs in recent years, we can no longer absorb the full shipping costs ourselves. The volumetric pricing applied by carriers has become disproportionate, and it is now one of the largest unforeseen expenses in our cash flow.

Here’s how it works going forward:

• A €20 contribution is requested for shipping your statue
• In return, a €40 voucher, valid only on our website, is issued upon receipt of your payment

We will get back to you in due time for the payment.

🏠 Free pickup: two options

Want to avoid shipping fees? It’s possible:

• Directly at our location — 77176 (Seine-et-Marne, France)
• At our partner Manga Story Paris — 75011 (Paris, France)

🎯 Why this approach?

Because you were there when we relaunched the company.

Many stores pre-ordered from us long in advance, even when we had nothing to show yet, simply telling us: “We trust you, we’ll support you.” Many individual customers did the same.

Without you, none of this would be possible.

This B2B pre-order system allows us to fund production upfront, and therefore to keep lead times under control — around 5 months instead of the 2 to 3 years some manufacturers practice. It’s also thanks to this system that we can gradually honor the moral commitments we made to legacy Oniri customers.

❓ Questions?

Feel free to reach out in the comments, via private message on our social networks, or by email. We respond to everyone.

Thank you again for your trust — we continue to build Oniri with you, for you. ❤️

— The Oniri Créations team